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FAQ - Sitebase

How long does it take to set up?

Our platform and successful site blueprint are built to get you online fast. However we do need to work with you, so there may be some back and forth with items like supplied images you may want to use, and of course the full branding packages will take a little bit longer, but as a general rule, a BYO branding site can be online within 3 days. Of course we’ll be in contact with you all the way through the process and will advise any delays.

I don’t have a domain name

Domain names are so easy to buy these days, you don’t need us to do it for you. There are lots of great priced services out there like Google Domains , Crazy Domains and Namecheap for starters.

Once you’ve bought your domain, we’ll help you set it up so it points to your new website for you.

What about email?

We don’t host email servers, and these days the best way for anyone to manage email is to use a dedicated mail service like Gmail. Google’s Gsuite lets you use Gmail with your own domain and also gives you access to Docs, Drive and Calendar for your business. Microsoft’s Office 365 is of course another alternative.

What if I want to cancel?

We’d love you to stay, but if you want to leave, just let us know and we’ll cancel your subscription. We don’t have any lock in contracts, and we can export your content and images that you have supplied, so you can use them elsewhere.

Are the websites produced overseas?

We know this is a common business model with web services these days, but we can proudly say everything we build is 100% built in the Southwest of Western Australia.

We can achieve our pricing through the use of a solid blueprint for creating successful sites and a robust platform to serve them.

Couldn’t find your answer? drop us a line.

Contact Us